Terms of Use

1. Acceptance of Terms

Welcome to Office Works. By accessing or using our website, services, or any content provided by Office Works (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our website or services.

We provide Microsoft 365 deployment, cloud migration, security, managed services, and related IT consulting. These Terms apply to all visitors, users, clients, and others who access our website or engage our services.

2. Our Services

Office Works offers professional IT services including but not limited to:

  • Microsoft 365 migration and deployment

  • Azure cloud infrastructure setup

  • Security and compliance configuration

  • Teams Voice implementation

  • Managed cloud services

  • User training and adoption support

Specific services may be governed by separate Master Services Agreements or Statements of Work. In the event of a conflict between these Terms and a signed agreement, the signed agreement shall control.

3. Eligibility

By using our website or services, you represent and warrant that:

  • You are at least 18 years of age

  • You have the legal authority to bind your company or organization

  • You will provide accurate and complete information when contacting us or engaging our services

  • Your use of our website and services complies with all applicable laws and regulations

4. Website Content and Intellectual Property

All content on our website, including text, graphics, logos, images, blog posts, case studies, whitepapers, and software code, is the property of Office Works or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may:

  • View, download, and print pages from our website for your personal or internal business use

  • Share links to our blog posts or public content with attribution

You may not:

  • Republish, reproduce, or distribute our content without prior written permission

  • Use our trademarks, logos, or trade dress without our written consent

  • Modify, reverse engineer, or create derivative works of our website or proprietary materials

5. Client Responsibilities

When you engage Office Works for services, you agree to:

  • Provide accurate and complete information about your IT environment, users, and business needs

  • Cooperate with our team during discovery, migration, training, and support phases

  • Ensure you have the necessary rights and permissions to migrate or transfer data to Microsoft 365

  • Pay all fees as outlined in your agreement or invoice in a timely manner

  • Maintain security of your own user credentials and internal access controls

Failure to meet these responsibilities may result in delayed delivery, additional fees, or suspension of services.

6. Payment and Fees

Unless otherwise specified in a signed agreement:

  • All fees are quoted in US dollars

  • Invoices are due within 30 days of receipt

  • Late payments may accrue interest at 1.5% per month or the maximum allowed by law

  • Clients are responsible for all taxes, fees, or duties associated with services

  • Microsoft 365 licenses are billed separately at cost (no markup) unless included in a managed services plan

We reserve the right to suspend services for accounts that are more than 60 days past due, after providing written notice.

7. Third-Party Services and Links

Our website may contain links to third-party websites, tools, or resources including Microsoft, Google, RingCentral, and others. Office Works does not control and is not responsible for:

  • The content, privacy policies, or practices of any third-party websites

  • The availability, reliability, or security of third-party services

  • Any damages or losses caused by your use of third-party products or services

Your interactions with third parties are solely between you and that third party.

8. No Warranty

Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Office Works disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties that our website or services will be uninterrupted, error-free, secure, or free from viruses or other harmful components

  • Warranties that results obtained from our services will meet your specific requirements

Some jurisdictions do not allow the exclusion of certain warranties, so this limitation may not apply to you.

9. Limitation of Liability

To the maximum extent permitted by law, Office Works and its employees, owners, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, data, or business opportunity

  • Costs of substitute services or downtime

  • Damage to reputation or goodwill

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to Office Works in the six months preceding the event giving rise to the claim.

This limitation applies regardless of the legal theory on which the claim is based, whether contract, tort (including negligence), warranty, or otherwise.

10. Indemnification

You agree to indemnify, defend, and hold harmless Office Works and our employees, officers, directors, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of our website or services in violation of these Terms

  • Your violation of any applicable law or third-party rights

  • Any dispute between you and your employees, contractors, or end users

  • Your data, including any claims that your data infringes or violates someone else’s rights

11. Limitation of Time to File Claim

Any claim or cause of action arising out of or related to these Terms or our services must be filed within one year after the claim arose. Otherwise, the claim is permanently barred.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law principles.

Dispute Resolution Process:

  • Informal Resolution: Before filing a formal claim, you agree to contact us at legal@officeworks.com to attempt to resolve the dispute informally

  • Binding Arbitration: If the dispute cannot be resolved informally within 30 days, it shall be resolved through binding arbitration administered by the American Arbitration Association in Des Moines, Iowa

  • Class Action Waiver: You agree to bring any claims against Office Works only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding

Either party may seek injunctive or equitable relief in a court of competent jurisdiction in Polk County, Iowa to protect its intellectual property or confidential information.

13. Termination

We may terminate or suspend your access to our website or services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms

  • Non-payment of fees

  • Conduct that harms our business, employees, or other clients

Upon termination:

  • Your right to use our website and services ceases immediately

  • You remain responsible for any unpaid fees accrued before termination

  • Sections regarding intellectual property, limitation of liability, indemnification, and governing law survive termination

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a revised “Last updated” date.

For material changes, we will provide additional notice, such as a banner on our website or an email notification to active clients. Your continued use of our website or services after the effective date constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court or arbitrator, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any signed Master Services Agreement, Statement of Work, or invoice accepted by you, constitute the entire agreement between you and Office Works regarding your use of our website and services. They supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written.